Confident Conversations with Guy Newman Option D - November session This workshop is a rare opportunity to strengthen your communication skills and confidently tackle life's difficult conversations. Do you ever find yourself navigating challenging conversations that require tact and confidence? The upcoming Confident Conversations Workshop, led by Guy Newman of Newmemory Australia, promises to equip participants with the tools to handle such situations skilfully. This engaging three-hour interactive workshop is designed to help attendees build influence and persuasion skills while seamlessly addressing the complexities of difficult conversations. Incorporating aspects of emotional intelligence, neuroscience, and stress biology, it provides a comprehensive foundation for maintaining poise under pressure. Learning Outcomes Gaining a deeper understanding of the nuanced components of difficult conversations Recognising the effects of stress hormones on communication processes Practicing advanced listening and empathy skills using the Emotions Matrix Mastering OUAA techniques to de-escalate situations and build rapport effectively Reframing conflict with an "above the line" mindset Who should attend: The workshop is tailored for ALL staff in schools and Catholic Education Office staff, including receptionists, administrators, registrars, intake officers, teachers and leaders. Session details Date: Friday 14 November 2025 Time: 8.45am for a 9.00am start and concluding at 12.00pm Location: Catholic Education Office, Conference Centre Room 6 Cost: $300 per participant (an invoice will be sent to your school from the CEO around 14 November 2025)
Confident Conversations with Guy Newman
Option D - November session
This workshop is a rare opportunity to strengthen your communication skills and confidently tackle life's difficult conversations.
Do you ever find yourself navigating challenging conversations that require tact and confidence? The upcoming Confident Conversations Workshop, led by Guy Newman of Newmemory Australia, promises to equip participants with the tools to handle such situations skilfully.
This engaging three-hour interactive workshop is designed to help attendees build influence and persuasion skills while seamlessly addressing the complexities of difficult conversations. Incorporating aspects of emotional intelligence, neuroscience, and stress biology, it provides a comprehensive foundation for maintaining poise under pressure.
Learning Outcomes
Gaining a deeper understanding of the nuanced components of difficult conversations
Recognising the effects of stress hormones on communication processes
Practicing advanced listening and empathy skills using the Emotions Matrix
Mastering OUAA techniques to de-escalate situations and build rapport effectively
Reframing conflict with an "above the line" mindset
Who should attend:
The workshop is tailored for ALL staff in schools and Catholic Education Office staff, including receptionists, administrators, registrars, intake officers, teachers and leaders.
Session details
Date: Friday 14 November 2025
Time: 8.45am for a 9.00am start and concluding at 12.00pm
Location: Catholic Education Office, Conference Centre Room 6
Cost: $300 per participant (an invoice will be sent to your school from the CEO around 14 November 2025)
CancellationsAny cancellation after Tuesday 4 November 2025 may incur the full fee. For further information contact: Juanita Lieschke, Administrator, Leadership and Workforce Development Email: mailto:Juanita.lieschke@cesa.catholic.edu.au Phone: 08 8301 6885
CancellationsAny cancellation after Tuesday 4 November 2025 may incur the full fee.
For further information contact:
Juanita Lieschke, Administrator, Leadership and Workforce Development
Email: mailto:Juanita.lieschke@cesa.catholic.edu.au
Phone: 08 8301 6885
© Catholic Education South Australia 2016
